Shipping & Delivery
Free Shipping
We offer free shipping on all Canadian orders over $250 and U.S. orders over $300.
All exchanges that require shipping are subject to a flat-rate fee.*
Shipping within Canada
Canada Post / UPS – Expedited 1–5 business days
Orders over $250 – Free
Orders under $250 – $15
Canada Post / UPS – Xpresspost 1–3 business days
Orders over $250 – $15
Orders under $250 – $20
Shipping to the U.S.
Purolator – U.S. Expedited 2–5 business days
Orders over $300 – Free
Orders under $300 – $25
DHL Express – Express 1–3 business days
Orders over $300 – $45
Orders under $300 – $45
International Shipping*
Purolator / Canada Post – Express 5–10 business days
Orders over $500 – $50
Orders under $500 – $75
*Some remote destinations may be subject to a surcharge. We’ll notify you before processing your order.
Local Toronto: Same-Day & Next-Day Delivery
Available 7 days a week via Trexity for eligible postal codes. You’ll see this option at checkout if your address qualifies.
- Cut-off for same-day delivery: 1:30 PM
- Orders placed after this time will be delivered the following day.
- Please ensure someone is available to receive the delivery.
- For higher-value orders, the courier may request a PIN (provided in your shipment email).
- Tracking is available via Trexity once your order ships.
*Free shipping does not apply to same-day or next-day deliveries.
Free Local Pick-Up (Toronto)
Pick up your order at either of our Toronto locations:
- Distillery District
- Little Portugal
Select Curbside Pick-Up at checkout. We’ll notify you by email when your order is ready—typically within 2–3 business days.
Tracking & Notifications
Every order includes a tracking number. Once your order ships, you’ll receive an email with full tracking details and a link to monitor your delivery status.
Taxes & Duties
Within Canada
Applicable sales taxes (federal and provincial) are calculated based on your shipping address. No additional duties will apply.
International Orders
Orders are shipped DDU (Delivered Duty Unpaid). Duties, taxes, and import fees are determined by your local customs authority and are the responsibility of the recipient.
Refused or unclaimed international shipments are not eligible for refund.
For more information, please contact your local customs office.
Questions?
We’re here to help. Email us anytime at info@hoibo.com.