FREE SHIPPING ON ALL CANADIAN AND U.S ORDERS OVER $100* **
** does not apply to sameday delivery
Shipping to Canada
|Canada Post||Expedited 1-5 day|
|Canada Post||Xpresspost 1-3 day|
Shipping to U.S
Express 1-2 day
|DHL||Express 1 - 5 days|
*Some international addresses may be subject to a surcharge, we will notify you before processing your order.
LOCAL TORONTO CURBSIDE PICK-UP
We are now offering free curbside pick-up at our Distillery location in Toronto (15 Trinity). Just select this option at checkout and wait for an email from us indicating when your order will be available for pick-up during our current shop hours: Wed-Sun, 11am-6pm. Please allow up to 2-5 business days for your order to be fulfilled. We will let you know when the order is ready.
We currently have a longer shipping window because of a decrease in the ability to make the pieces in our studio due to the current COVID-19 situation. We strive to ship your online order within 2-5 business days of receiving it (this excludes holidays and weekends). If you have any questions about shipping times please don’t hesitate to get in touch. firstname.lastname@example.org or +1 (647) 852-5488
To put your mind at ease, we provide all packages with a tracking number.
Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order.
Sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped. You will not be subject to any duties upon delivery.
Duties and taxes are not included under the price of the item, your order will be shipped DDU (Delivered Duty Unpaid) and may incur duties, fees and import taxes upon delivery. This charge is ultimately determined by your local customs authority. Payment of these is necessary to release your order from customs. For more information, please consult your local customs office. Please note, any refused or unclaimed international orders will not be eligible for refund.
Toronto, Local - Same day / Next day delivery via DLVVR
7 days/ week
If you live within 17km of our 15 Trinity St. location, you now have the option to choose same day or next day delivery. If your postal code falls within the 17km delivery radius, this option will appear at checkout.
For same day delivery, please place your order 2 hours before our store closes:
Mon-Fri (11am-6pm) - Cutoff 4pm
Sat-Sun (11am-7pm) - Cutoff 5pm
If you place your order after the cut off time, your order will be delivered the following day.
*Free shipping does not apply to same day delivery.
Please make sure that you will be home on the day of placing your order. The courier driver will contact you before arriving. If they cannot make contact with you that day. They will make a second attempt the following day.
Once you have placed your order, you will be able to track your delivery via the DLVVR website. A link will be provided with your invoice.
The cost to use this service is based on your distance from our shop: $6.50 + $1 each km. You will see the actual cost at checkout.
If you live 5 km from our Distillery location, your cost to use this option is $11.50.
Please see the map below for a general idea of the available delivery zone.
If you have any questions feel free to contact us.