Your cart
Close Alternative Icon
We're still delivering comfort to your doorstep – Free shipping on Canadian and U.S orders over $100 Enjoy free shipping on all orders over $100 in the USA and Canada

SHIPPING

FREE SHIPPING ON ALL CANADIAN AND U.S ORDERS OVER $200* **

*before taxes
** does not aply to sameday delivery

Shipping to Canada

Canada Post Expedited 1-5 day
Over $100
FREE
Under $100 $14

 

Canada Post Xpresspost 1-2 day
Over $100 $15
Under $100 $20

 

Shipping to U.S 

DHL 
Express 1-2 day
Over $100
FREE
UNDER $100
$28

 

Shipping International*

 DHL Express 1 - 5 days
Over $200 $48
Under $200 $65

*Some international addresses may be subject to a surcharge, we will notify you before processing your order.

 

LOCAL TORONTO CURBSIDE PICK-UP

We are now offering free curbside pick-up at our Distillery location in Toronto (15 Trinity). Just select this option at checkout and wait for an email from us indicating when your order will be available for pick-up during our current shop hours: Wed-Sun, 11am-6pm. Please allow up to 2-5 business days for your order to be fulfilled. We will let you know when the order is ready.

We currently have a longer shipping window because of a decrease in the ability to make the pieces in our studio due to the current COVID-19 situation. We strive to ship your online order within 2-5 business days of receiving it (this excludes holidays and weekends). If you have any questions about shipping times please don’t hesitate to get in touch.  hello@hoibo.com or +1 (647) 852-5488

To put your mind at ease, we provide all packages with a tracking number.

Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order.

Canada 

Sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped. You will not be subject to any duties upon delivery.


International shipping   

Duties and taxes are not included under the price of the item, your order will be shipped DDU (Delivered Duty Unpaid) and may incur duties, fees and import taxes upon delivery. This charge is ultimately determined by your local customs authority. Payment of these is necessary to release your order from customs. For more information, please consult your local customs office. Please note, any refused or unclaimed international orders will not be eligible for refund.   

 

Toronto, Local - Same day delivery via DLVVR

If you live within 17km of our 15 Trinity St. location, you now have the option to choose sameday delivery. If your postal code falls within the 17km delivery radius, this option will appear at checkout. 

Sameday delivery is only available during our store hours.
Free shipping does not apply to sameday delivery.

Please make sure that you will be home on the day of placing your order. The courier driver will contact you before arriving. If they cannot make contact with you that day. They will make a second attempt the following day.

Once you have placed your order, you will be able to track your delivery via the DLVVR website. A link will be provided with your invoice.

The cost to use this service is based on your distance from our shop: $5.50 + $1 each km. 
You will see the actual cost at checkout.
For example: 
If you live 10 km from our Distillery location, your cost to use this option is $15.50. 

Please see the map below for a general idea of the available delivery zone.

If you have any questions feel free to contact us.